Patent · US Active

User initiated voice mail reset system

US8027436B1 · kind B1 · utility

3Cited by
3References
14Claims
0Family size

Assignee

Inventors

Key dates

Filing dateApr 19, 2006
Grant dateSep 27, 2011
Priority date
Expiry dateNov 23, 2029

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2207/18
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

Systems and methods are presented for a user-initiated process by which a voice mail retrieval number and/or voice mail deposit number can be reset without requiring the assistance of network customer support staff. In an exemplary embodiment, a voice mail retrieval number reset request can be in the form of a MAP-USSD message which, when received by a voice mail reset system results in the storage of the voice mail retrieval number at the communication device by over-the-air programming techniques. Likewise, a voice mail deposit number reset request can be in the form of a MAP-USSD message. The voice mail deposit number can be reset at an HLR by an ATM operation or a MAP-USSD message. In a further embodiment, the VMDN can be reset by sending an FSM message to the communication device.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.