Method and apparatus for formalizing information technology (IT) business decision making

US8027870B2 · kind B2 · utility

Assignee

• International Business Machines Corporation · US

Inventors

• Bonnie K. Ray · Nyack, US
• Mary E. Helander · North White Plains, US
• Richard Henderson · Cambridge, GB

Key dates

• Filing date: Jan 3, 2007
• Grant date: Sep 27, 2011
• Expiry date: Jul 29, 2030

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/06393
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A method, framework, and system for providing formalized Information Technology (IT) business decision making, which includes determining a relationship between at least one Information Technology (IT) environmental element and at least one Information Technology (IT) performance metric, and determining a business value based on the at least one Information Technology (IT) environmental element and the at least one Information Technology (IT) performance metric to optimize an Information Technology (IT) business decision based on at least one predetermined business objective. The at least one predetermined business objective is based on a set of system constraints.