Patent · US Active

Method and apparatus for issuing a credit

US8036353B2 · kind B2 · utility

0Cited by

6References

21Claims

0Family size

Assignee

AT&T Intellectual Property I, L.P. · US

Inventors

Antonio Green · Austin, US
Jonathan Paden · Austin, US
Bobby Sams · Austin, US

Key dates

Filing date	Sep 15, 2009
Grant date	Oct 11, 2011
Priority date	—
Expiry date	Oct 26, 2029

Classification

Technology area (CPC G)Physics
CPC primaryG06Q30/04
WIPO fieldIT methods for management
WIPO sectorElectrical engineering

Abstract

A system that incorporates teachings of the present disclosure may include, for example, a method to monitor service outages of a service center, detect a service outage, identify one or more customers affected by the service outage, and assign a credit to each of the affected one or more customers. Additional embodiments are disclosed.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.