Automatic diagnosis of search relevance failures
US8041710B2 · kind B2 · utility
10Cited by
13References
19Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Nov 13, 2008 |
| Grant date | Oct 18, 2011 |
| Priority date | — |
| Expiry date | Jan 2, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/9535
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Search relevance failures are diagnosed automatically. Users presented with unsatisfactory search results can report their dissatisfaction through various mechanisms. Dissatisfaction reports can trigger automatic investigation into the root cause of such dissatisfaction. Based on the identified root cause, a search engine can be modified to resolve the issue creating dissatisfaction thereby improving search engine quality.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.