Systems and methods for facilitating real-time product inquiries during online shopping
US8046272B1 · kind B1 · utility
5Cited by
13References
28Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Jan 17, 2008 |
| Grant date | Oct 25, 2011 |
| Priority date | — |
| Expiry date | May 26, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0631
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
In accordance with a method for facilitating real-time product inquiries during online shopping, a request may be received from a potential buyer of a product for real-time inquiry about the product. In response, a previous customer of the product who has enrolled to participate in a real-time inquiry program may be identified. Real-time communication may be established with the previous customer.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.