Integrated interactive messaging system and method
US8051132B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 18, 2003 |
| Grant date | Nov 1, 2011 |
| Priority date | — |
| Expiry date | Jul 21, 2028 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/212
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A system and method for organizations to develop, test, execute and analyze messaging programs defining a message application server comprising (a) a dialog designer configured to provide a user interface to an organization's program designers and marketers, to allow for rapid messaging program creation, to provide the ability to select the type of messaging program, to select service addresses for the messaging program, to schedule messaging programs for execution, to upload messaging user data into lists, to create segments, to download messaging program result data, to test messaging programs, to provide reports, including real-time reports, on messaging programs; (b) a dialog server configured to execute messaging programs by execution of program instructions, to manage substantially simultaneously executed messaging programs, to store messaging user results and message delivery status, to maintain state and session context across message invocations for messaging users within messaging program; and (c) a message exchange configured to route messages to and from messaging service providers, to manage service addresses, to perform message billing and to connect to messaging serv…
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.