Populating service requests
US8056052B2 · kind B2 · utility
3Cited by
4References
17Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jun 2, 2006 |
| Grant date | Nov 8, 2011 |
| Priority date | — |
| Expiry date | Aug 18, 2029 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/3447
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method, apparatus, architecture and computer program product for populating a service request is disclosed. A service request is modeled to determine the steps involved. The data is missing from a service request for each step of the request is assessed. The data sources for the modeled request are identified. The relevant data is extracted from the identified data sources. The service request is populated with the extracted data. A service request is executed by executing at least one process step acting on the populated service request.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.