Patent · US Active

Pre-paid wireless interactive voice response system with variable announcements

US8060057B2 · kind B2 · utility

1Cited by

86References

15Claims

0Family size

Assignee

AT&T Intellectual Property I, L.P. · US

Inventors

Judith C. Espejo · Snellville, US
Lance F. Casey · Suwanee, US
Carmen D. Andia · Atlanta, US
Judy D. Martin · Lawrenceville, US
Adrian C. Rudd · Powder Springs, US
Susan F. Meek · Norcross, US
Brenda L. Boyden · Smyrna, US

Key dates

Filing date	Aug 5, 2010
Grant date	Nov 15, 2011
Priority date	—
Expiry date	Aug 5, 2030

Classification

Technology area (CPC H)Electricity
CPC primaryH04W4/12
WIPO fieldTelecommunications
WIPO sectorElectrical engineering

Abstract

A wireless communications system providing interactive voice response is disclosed. The system is menu-driven, and can accept information and requests from customers. In response to one type of request, the system can provide the customer with information regarding one or more previous transactions. The system also includes provisions that permit customers to retrieve multiple previous transactions.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.