Method and system for priority-based appointment scheduling
US8060395B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 28, 2007 |
| Grant date | Nov 15, 2011 |
| Priority date | — |
| Expiry date | Sep 11, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/1093
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A priority-based scheduling service may schedule appointments between service providers and service consumers by assigning a priority to an appointment request based on one or more factors. The scheduling service may take into consideration the history of the service consumer and the purpose or reason for the appointment request. In addition, preferences indicated by the service provider and service consumer may be taken into consideration by the scheduling service. A prioritized appointment request may be scheduled dependent upon how high or low a priority has been assigned to the request. The scheduling service may apply rules during the prioritizing and scheduling processes. Rules may be configured by the service providers. Once the appointment has been scheduled by the scheduling service, notification may be sent to the service provider and service consumer. Communication between the scheduling service, service providers and service consumers may be accomplished via a communications network.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.