Methods, systems, and computer-readable media for providing an indication of a schedule conflict

US8060401B2 · kind B2 · utility

Assignee

• AT&T Intellectual Property I, L.P. · US

Inventors

• Robert Ingman · Peachtree City, US
• Robert Cole · Rancho Santa Margarita, US
• Richard Miller · Hoover, US

Key dates

• Filing date: Jul 17, 2007
• Grant date: Nov 15, 2011
• Expiry date: Jun 4, 2030

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q20/202
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Methods, systems, and computer-readable media provide for providing an indication of a schedule conflict. According to embodiments, a method for providing an indication of a schedule conflict is provided. According to the method, whether one of a plurality of technicians is scheduled but not dispatched or dispatched but not scheduled is determined. In response to determining that the one of the plurality of technicians is scheduled but not dispatched or dispatched but not scheduled, an indication that the one of the plurality of technicians is scheduled but not dispatched or dispatched but not scheduled is provided.