Dynamic information publication enabling direct access to a preferred communication channel connection in integrated communication server
US8081745B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 14, 2006 |
| Grant date | Dec 20, 2011 |
| Priority date | — |
| Expiry date | Jul 27, 2030 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/54
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
The method and system guides a user to easily and effectively communicate with a potential recipient via an integrated communication server. The integrated communication server will track and aggregate user presence information about the potential recipient. The aggregated user presence information includes the current state, activity, and/or availability of the potential recipient. The integrated communication server dynamically analyzes and compares the aggregated user presence information with user preference information of the potential recipient in order to identify an appropriate communication method. The identified appropriate communication method is published to the user indicating that it has a great likelihood of reaching the potential recipient successfully in the right way at the right time.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.