Multi-mode IVR
US8085909B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 25, 2007 |
| Grant date | Dec 27, 2011 |
| Priority date | — |
| Expiry date | Oct 28, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/9027
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Included are embodiments of systems and methods for providing information. At least one embodiment of such a method includes facilitating establishment of a communication between a user on a communications device and an interface server, the interface server being configured to provide data related to an information tree to the user, the information tree being configured with a plurality of options. Some embodiments include facilitating navigation of a user through the information tree and receiving a first version of a marker from the user, the marker being configured to mark at least one position in the information tree. Still some embodiments include associating the received first version of the marker with a position in the information tree.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.