Intelligent call routing
US8089952B2 · kind B2 · utility
221Cited by
5References
27Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Aug 31, 2007 |
| Grant date | Jan 3, 2012 |
| Priority date | — |
| Expiry date | Mar 24, 2029 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/2066
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
A call routing decision for connecting a call between source and target devices is based on the traffic type (e.g., facsimile, modem, voice). In some implementations, the traffic type is determined and stored (e.g., in a billing record). The traffic type can be used to connect, block or reroute subsequent calls of the same traffic type.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.