System and method for performing reinspection in insurance claim processing

US8095391B2 · kind B2 · utility

Assignee

• CCC Information Services Inc. · US

Inventors

• Karoline M. Obora · Chicago, US
• Erica L. Heyward · Dublin, US
• Sean P. O'Connor · Schaumburg, US
• Dale A. Sailer · Glenview, US
• Thomas D'Souza · Buffalo Grove, US
• Gary C. Snyder · Vernon Hills, US
• Thomas B. Stiff · Crystal Lake, US
• Walter J. Wikman · Barrington, US

Key dates

• Filing date: Jun 13, 2003
• Grant date: Jan 10, 2012
• Expiry date: Apr 25, 2028

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q40/08
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A system and method for performing insurance claim reinspections is disclosed. The system includes an insurance company computer in communication with a communications server, at least one remote terminal in communication with the communications server, and an insurance claim workfile having a loss estimate section, an appraisal section and a reinspection section. The method includes the steps of providing an insurance claim profile and exception priority information, comparing an estimate in an insurance workfile to the insurance claim profile, and generating exception indicators based on the comparison.