Patent · US Active

Adjusting music length to expected waiting time while caller is on hold

US8102987B2 · kind B2 · utility

2Cited by

16References

9Claims

0Family size

Assignee

International Business Machines Corporation · US

Inventors

Ciprian Agapi · Boynton Beach, US
Thomas E. Creamer · Boca Raton, US
James R. Lewis · Delray Beach, US
Vanessa V. Michelini · Boca Raton, US
Wallace J. Sadowski · Boynton Beach, US
Clifford J. Strohofer · Delray Beach, US

Key dates

Filing date	Oct 16, 2008
Grant date	Jan 24, 2012
Priority date	—
Expiry date	Oct 30, 2030

Classification

Technology area (CPC H)Electricity
CPC primaryH04M3/5238
WIPO fieldTelecommunications
WIPO sectorElectrical engineering

Abstract

A method of adjusting music length to expected waiting time while a caller is on hold includes choosing one or more media selections based upon their play duration and matching the selection(s) to the expected waiting time.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.