Personalized hospitality management system
US8112295B1 · kind B1 · utility
9Cited by
6References
46Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Nov 26, 2002 |
| Grant date | Feb 7, 2012 |
| Priority date | — |
| Expiry date | Jul 17, 2027 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0251
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
The invention is a method and system for customizing a plurality of hospitality site amenities based on a stored user profile. Certain check-in procedures are reduced or eliminated. Hospitality sites are able to provide a guest with an abundance of personalized services without a corresponding increase in staff size. Guests experience customized hotel amenities, environments, and media renderings.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.