Revenue management system and method utilizing database backup

US8117358B2 · kind B2 · utility

Assignee

• Oracle International Corporation · US

Inventors

• David Labuda · Palo Alto, US
• Jayaprakash Krishnamoorthy · Santa Clara, US
• James R. Haddock · San Francisco, US
• Alexander Rockel · Quickborn, DE
• Keith Brefczynski · Saratoga, US
• Giles Douglas · Mountain View, US

Key dates

• Filing date: Jul 28, 2006
• Grant date: Feb 14, 2012
• Expiry date: Nov 17, 2029

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q50/60
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A real-time customer relation management system is disclosed. The system can provide increased availability, reduced internal latencies, and reduced data processing and transfer. The system can provide real time processing and batch processing. The system architecture can have an in-memory write-through cache. The cache can store data that would have otherwise been sent to a database. The system can have a backup in-memory write-through cache. The system can use a warm standby, for example, to enhance data backup efficiency.