Method and system for automatically prioritizing opportunity based customer requirements
US8121883B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 7, 2008 |
| Grant date | Feb 21, 2012 |
| Priority date | — |
| Expiry date | Nov 6, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/103
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A method and system for automatically prioritizing a plurality of customer requirements. A request for fulfilling a product-modifying customer requirement is received. Prioritization data associated with the customer requirement is obtained. The prioritization data includes revenue opportunity sizes, time constraints, the request's age, and indications of whether the product requires an operating system included in a predefined strategic operating system list and whether revenue associated with a business opportunity is lost if the request is rejected. Component scores for customer requirement-related variables are determined by evaluating formulas that include the variables. Evaluating the formulas includes applying weights to the variables and substituting the prioritization data for the variables. A priority score for prioritizing the customer requirement relative to other customer requirements is automatically determined by summing the component scores.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.