Virtual universe subject matter expert assistance
US8127236B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 12, 2008 |
| Grant date | Feb 28, 2012 |
| Priority date | — |
| Expiry date | Feb 23, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N5/022
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Methods, devices and systems are provided for enabling virtual universe users to find and engage subject matter experts within a virtual universe by defining a virtual universe subject matter expert conduit within the virtual universe. A virtual universe user avatar engages the conduit and a user indicates a subject matter expert search term. A data storage is searched for a tag relevant to the search term, and an expert-avatar is identified and located through the relevant tag. The user is enabled to directly communicate with the identified expert-avatar through a conduit communication medium entirely within the virtual universe, without requiring the user to engage a resource outside of the virtual universe or without requiring the user to engage an interface outside of the virtual universe.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.