Patent · US Active

System and method for providing support services using administrative rights on a client computer

US8131830B2 · kind B2 · utility

3Cited by
18References
30Claims
0Family size

Assignee

Inventors

Key dates

Filing dateApr 19, 2004
Grant dateMar 6, 2012
Priority date
Expiry dateSep 14, 2028

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04L63/0428
  • WIPO fieldDigital communication
  • WIPO sectorElectrical engineering

Abstract

A method is provided for enabling a support program to provide services using imported administrative rights on a client computer for a user without administrative rights. The method includes the operation of creating a global administrative account on a domain server for a computer network. In addition, the support program can be activated on the client computer. A further operation is creating a process with administrative rights from the support program using the global administrator account on the domain server. The support services enabled with administrative rights can then to be provided for the client computer using the process created with administrative rights.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.