System and method for multi-channel recording
US8135115B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 22, 2006 |
| Grant date | Mar 13, 2012 |
| Priority date | — |
| Expiry date | Jan 12, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M1/64
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Embodiments of the present invention are directed generally to recording communication of a call utilizing a multi-channel recording technique. According to one exemplary embodiment, inbound communication from each party to a call (e.g., from each communication device that is party to a call) to a recording system is assigned to a separate channel, and communication on each channel is independently recorded. Further, during the call, a control channel is generated that correlates the multiple communication channels. The independently recorded communication channels and control channel may be used to analyze a recorded call from any desired perspective. For instance, communication from a given party may be analyzed in isolation. Further, the control channel enables the recorded multiple communication channels to be correlated such that the communication received (e.g., heard) by any selected party may be accurately re-created for analysis thereof.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.