Order support system, device monitoring method, and program product
US8135622B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 28, 2007 |
| Grant date | Mar 13, 2012 |
| Priority date | — |
| Expiry date | Jan 11, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/0213
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
In a disclosed order support system, devices connected to a communication network are searched for and device information is acquired from each of the found devices. Specified information used for extracting devices to be monitor target candidates is obtained, which is specified according to a predetermined attribute in the device information. Based on the obtained information, devices to be monitor target candidates are extracted from among the found devices. A list of the extracted devices is displayed, and devices to be monitor targets are selected. Status information of a consumable element in each monitor target device is acquired and sent to an order-support apparatus. The order-support apparatus creates an e-mail including a URL of a website used for ordering the consumable element detected as being deficient according to the received status information, and sends the e-mail to an e-mail address associated with the device with the deficient consumable element.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.