Business process management system having dynamic task assignment
US8136114B1 · kind B1 · utility
55Cited by
15References
18Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Apr 21, 2006 |
| Grant date | Mar 13, 2012 |
| Priority date | — |
| Expiry date | Jan 7, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/0631
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Disclosed herein is a system and method for the dynamic assignment of tasks within an enterprise through determining a group of one or more candidate resources based on defined attributes of a task. The group of one or more candidate resources is then analyzed to intelligently assign the task to one of the resources based on one or more of presence, location, schedule, workload, and performance history for each candidate resource.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.