System and method for the automatic selection of interfaces
US8139755B2 · kind B2 · utility
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29References
19Claims
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Key dates
| Filing date | Mar 26, 2008 |
| Grant date | Mar 20, 2012 |
| Priority date | — |
| Expiry date | Dec 21, 2030 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/251
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
The automatic selection of interfaces can result in the optimization of interaction between entities. Such selection of interfaces can be applied specifically in the context of interactive voice response systems, and can allow the interface presented to a caller to be optimized based on factors including the caller's usage of the system.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.