Method, apparatus, and computer product for computing skill value
US8139756B2 · kind B2 · utility
3Cited by
6References
16Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Aug 23, 2006 |
| Grant date | Mar 20, 2012 |
| Priority date | — |
| Expiry date | Nov 8, 2029 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/5233
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A skill-value computing apparatus classifies inquiries into groups of easy and difficult inquiries, and computes a total skill value of an agent by taking into account the difficulty level of each inquiry.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.