Method of assisting a user
US8140952B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 28, 2004 |
| Grant date | Mar 20, 2012 |
| Priority date | — |
| Expiry date | Sep 1, 2028 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F40/174
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method of assisting a user, for use in an environment comprising: a user session, an external entity session and a forms engine for generating a form. The method comprises the steps of: registering with the user session, wherein a first session is established between the user session and the forms engine; receiving a request for assistance from a user; in response to receiving the request, de-registering with the user session, wherein the first session is un-established; registering with the external entity session, wherein a second session is established between the external entity session and the forms engine; receiving input from the external entity session; and populating the form with the received input.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.