Methods, systems, and computer program products for facilitating user interaction with customer relationship management, auction, and search engine software using conjoint analysis
US8171022B2 · kind B2 · utility
Inventor
Key dates
| Filing date | Nov 7, 2005 |
| Grant date | May 1, 2012 |
| Priority date | — |
| Expiry date | Oct 26, 2029 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/02
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Methods, systems, and computer program products for combining conjoint analysis with customer relationship management software, search engine software, and auction software are disclosed. According to one method, conjoint analysis is used to facilitate user interaction with a search engine. According to the method, search keywords are received as a user and treated as attributes by a conjoint analysis application. The conjoint analysis application presents the user with paired trade-off questions regarding the search keywords. Conjoint analysis is performed based on user responses to the questions. Based on the user's responses to the questions, relative importance weightings are computed for keywords. The keywords and the relative importance weightings are input to a search engine. The search is performed using the keywords. Results to be output to the user are selected based on occurrences of the keywords in the search results and the relative importance weightings.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.