Alert distribution and management system and returns module
US8190449B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 15, 2008 |
| Grant date | May 29, 2012 |
| Priority date | — |
| Expiry date | Feb 8, 2029 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG16H40/40
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A method for managing a returns process in response to product alerts is provided. The method includes receiving an alert related to a product. The method also includes processing the alert into an alert repository. The method further includes retrieving product data based on the alert. The method further includes associating the product data with the alert. The method further includes facilitating a return of the product to a vendor using the product data. The method further includes receiving data in response to the return of the product. The method further includes providing an actionable display including the product data, the data in response to the return, and data related to a return action.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.