User feedback correlated to specific user interface or application features
US8191004B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 6, 2008 |
| Grant date | May 29, 2012 |
| Priority date | — |
| Expiry date | May 25, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F3/0481
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A user interface display for software has a user satisfaction portion displayed on each page. The user satisfaction portion includes a user selectable element which allows a user to provide a user satisfaction score (or level) with a single mouse click. In response to receiving the user satisfaction level, the context of the software which the user is using is recorded, and the user satisfaction level is correlated to that context. The captured data can be provided to application designers and developers directly or via computed metrics.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.