Appending content to a telephone communication

US8223932B2 · kind B2 · utility

Assignee

• Microsoft Corporation · US

Inventors

• Scott C. Forbes · Redmond, US
• Sean Olson · Kirkland, US
• Jeremy T. Buch · Redmond, US
• Dawson Yee · Clyde Hill, US
• Timothy M. Moore · Bellevue, US
• Kalyan Shankar Basu · Sammamish, US

Key dates

• Filing date: Mar 15, 2008
• Grant date: Jul 17, 2012
• Expiry date: May 18, 2031

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04M2203/654
• WIPO field: Telecommunications
• WIPO sector: Electrical engineering

Abstract

An interactive information distribution system that facilitates automatic transmission of a variety of information packets to the communication devices of a calling party and parties called during a call. The information packets are comprised of actual files and or links to files or websites, and are automatically transmitted following the initiation of a call. Upon initiating a call, an indicator that may include metadata linked to information packets is processed to identify at least one database for locating information packets to which the metadata is linked. The interactive information distribution system also includes a verbal communication conversion engine that allows verbal telephone communications to be converted to text and filtered to generate keywords which are used in additional database searching to identify additional information packets. The information packets automatically identified are retrieved from a database and are transmitted to the communication devices of parties participating in a call during the call.