Dynamic configuration of unified messaging state changes
US8225232B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 28, 2005 |
| Grant date | Jul 17, 2012 |
| Priority date | — |
| Expiry date | Apr 22, 2027 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/4509
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
The subject invention relates to systems and methods that enable dynamic programming and execution of an electronic communications dialog. In one aspect, a configurable messaging system is provided. The system includes a configuration file to describe interface options of a computerized dialog session, wherein the configuration file specifies interface activities and state transitions between the interface options within the configuration file. A state controller executes the interface options during communications activities with the dialog session. The configuration file can also describe prompt elements to solicit information from users or applications.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.