Collaboration interface for a multi-channel collaboration window with context support
US8230352B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 18, 2008 |
| Grant date | Jul 24, 2012 |
| Priority date | — |
| Expiry date | Jan 11, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M1/27457
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A collaboration window may provide a graphical user interface to a user for facilitating communication over at least one of a plurality of communication channels while providing data relevant to the communication and available from a backend application. A collaboration engine may be configured to generate the collaboration window including the graphical user interface, and configured to provide and receive information therewith regarding the communication. A collaboration manager may be configured to communicate, in accordance with a common collaboration interface, with each of a plurality of collaboration components, each collaboration component associated with at least one communication channel. The collaboration manager may include a component selector configured to select a selected collaboration component from among the plurality of collaboration components, the selected collaboration component associated with a communication channel for executing the communication, and a plurality of component managers, each associated with a corresponding one of the plurality of collaboration components and configured to communicate therewith using the common collaboration interface, wherei…
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.