Transaction tool management integration with change management

US8234659B2 · kind B2 · utility

Assignee

• AT&T Intellectual Property I, L.P. · US

Inventors

• Brian M. Novack · Chesterfield, US
• Michael D. Cheaney · Arnold, US
• Timothy R. Thompson · Chesterfield, US

Key dates

• Filing date: Dec 17, 2009
• Grant date: Jul 31, 2012
• Expiry date: Feb 8, 2031

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q20/401
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A change management system coordinates information of a transaction tool managed by a transaction tool management system. The system includes a receiver that receives, over a communications network, activity information and/or lifecycle event information for the transaction tool. The system also includes a storage that stores the received information. Additionally, the system includes a processor that manages a change in a status of the transaction tool based on the received information.