Systems and methods for call scheduling
US8243719B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 17, 2008 |
| Grant date | Aug 14, 2012 |
| Priority date | — |
| Expiry date | Jun 15, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/2072
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A calendar may be provided to a user via a computing device and may provide a schedule of availability of one or more advisors for a call with the user. The user may schedule a call with a particular advisor or an advisor having expertise in a particular subject area, such as life insurance, annuities, savings accounts, credit cards, financial and retirement planning, etc. When the user requests a call with an advisor in a particular subject area, the calendar may show a composite of availabilities of the various advisors having expertise in a particular subject area or are associated with a particular subject area group. The user may schedule a call, modify or cancel an existing scheduled call, and provide information pertaining to a call request or scheduled call, for example, via the user computing device.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.