Service wait time notification
US8259925B2 · kind B2 · utility
7Cited by
0References
26Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Apr 3, 2008 |
| Grant date | Sep 4, 2012 |
| Priority date | — |
| Expiry date | Jun 21, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2207/203
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system for communicating service information to a potential customer is provided. The system includes one or more potential customer devices, one or more session initiation protocol (SIP) client devices, and a SIP server. The SIP server is operable to determine an estimated service wait time based on information received from the one or more SIP client device and communicate the estimated wait time to the one or more potential customer devices.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.