Workload management for printing and inserting mail
US8260659B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 25, 2008 |
| Grant date | Sep 4, 2012 |
| Priority date | — |
| Expiry date | Jun 17, 2031 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A system provides workload management for printing and inserting mail. A management component receives data that identifies available machines at multiple sites, identifies a work capacity for each machine, identifies available staff to operate the machines, and identifies an amount of pieces of mail for each cycle in a month. The management component estimates a work completion time for printing and inserting the pieces of mail into enclosures for each cycle based on the data, and compares the work completion time for each cycle to a service level agreement. The management component allocates the pieces of mail for each cycle to the machines and the staff based on the comparison, schedules downtime for the machines and the staff based on the allocation, and outputs the allocation and the downtime to a user interface to enable a management team to take a management action based on the allocation and/or the scheduled downtime.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.