Recovery from HDD failure and technical support through WWAN
US8261131B2 · kind B2 · utility
0Cited by
11References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Oct 15, 2010 |
| Grant date | Sep 4, 2012 |
| Priority date | — |
| Expiry date | Dec 31, 2030 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/125
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A user of a user computer whose hard disk drive (HDD) is “fried” can press a special key to cause BIOS to automatically gather location information about the computer from its GPS receiver and gather information about the HDD, activate a WWAN transceiver, and automatically send the location and HDD information over the WWAN to a service computer, which may return a location of a nearest service center to the user computer and any other advice including recovery advice for the HDD that the service center might be able to divine from the information sent to it by the user computer.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.