Methods, computer program products, and systems for managing voice over internet protocol (VOIP) network elements
US8270579B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 25, 2008 |
| Grant date | Sep 18, 2012 |
| Priority date | — |
| Expiry date | Jul 20, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2215/44
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Methods, computer program products, and systems for managing VoIP network elements are provided. Methods include receiving call details records (CDRs) from a plurality of network elements. The received CDRs including disconnect cause codes and telephone call correlation identifiers. The received CDRs are correlated to telephone calls based on the telephone call correlation identifiers. Two CDR records are associated with the same telephone call when their telephone call correlation identifiers are the same. A master correlated CDR is created for each telephone call. The creating includes assigning a correlated disconnect cause code and classifying the telephone call. The assigning and classifying are responsive to the received CDRs associated with the telephone call. The master correlated CDR includes the correlated disconnect cause code and the telephone call classification. A threshold crossing alert (TCA) is generated in response to a threshold for the correlated disconnect cause code being reached.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.