Patent · US Active

Method and system for incoming call management

US8270588B2 · kind B2 · utility

44Cited by
11References
19Claims
0Family size

Inventor

Key dates

Filing dateJan 5, 2007
Grant dateSep 18, 2012
Priority date—
Expiry dateJul 21, 2031

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2250/60
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

A method and system for automatic incoming call management uses function test results to build call signatures that are stored for later use in incoming call analysis. The function test results are used to compute a suspect score and confidence level associated with each incoming call, and are also used for making incoming call management decisions. A call treatment is selected based on the function test results and/or the computed suspect score and confidence level.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.