Methods and system for consumable order creation
US8271348B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 29, 2010 |
| Grant date | Sep 18, 2012 |
| Priority date | — |
| Expiry date | Feb 12, 2031 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F3/1285
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems and methods are presented for generating consumable orders for document processing devices and for verifying approved source consumable usage in document processing devices, in which a customer computer receives electronic reports from the devices and from these ascertains whether particular devices will need replacement consumables and also whether non-program consumable products are being used in particular devices. If a replacement will be required, the customer computer presents a proposed order to the customer via prompting content customizable by a reseller. The customer can then accept, modify, or reject the proposed order, and any accepted or modified order is forwarded to an account manager system for automatic placement for consumable shipment from a manufacturer or distributor. If the device has a non-program consumable installed, the customer computer notifies the account manager system and may warn the customer that continued usage may void one or more warranty extensions or other program incentive.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.