Method and apparatus pertaining to metrics-based prioritization of billing exceptions

US8280792B2 · kind B2 · utility

Assignee

• Guidewire Software, Inc. · US

Inventors

• Seshadhri Pakshi Rajan · Belmont, US
• Matthew Hamilton · Toronto, CA

Key dates

• Filing date: Dec 11, 2009
• Grant date: Oct 2, 2012
• Expiry date: Aug 17, 2030

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q30/0283
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A computer-based billing system presents, via an end-user interface, a plurality of exceptions as have occurred with respect to corresponding billing events as pertain to a plurality of billed parties while also presenting exceptions metrics as pertain to this plurality of exceptions. These exceptions metrics include at least one age-related metric, at least one financial-related metric, and at least one count-related metric. These teachings then further provide for permitting the end user to selectively prioritize the presenting of the plurality of exceptions as a function of at least one of these exceptions metrics.