Systems and methods for a secure recording environment
US8290871B1 · kind B1 · utility
1Cited by
160References
12Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Apr 28, 2010 |
| Grant date | Oct 16, 2012 |
| Priority date | — |
| Expiry date | Jun 1, 2030 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L2209/60
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Systems and methods are disclosed for providing secure, captured data in a customer center. In one embodiment, the method comprises: capturing data with a recording system; receiving a request to retrieve electronic keys for encrypting the data; responsive to receiving the request, transmitting the electronic keys to the recording system; encrypting the data using the electronic keys; associating the electronic keys with the encrypted data; and storing the encrypted data in the recording system.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.