Unstructured data integration with a data warehouse
US8290951B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 10, 2008 |
| Grant date | Oct 16, 2012 |
| Priority date | — |
| Expiry date | Jul 12, 2029 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/25
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Techniques for bridging data from business support units, e.g., call centers and marketing operations, with a data warehouse to augment and enrich pre-existing customer information. Unstructured data is received with incomplete integration information. A data key is created from the unstructured data, and the unstructured data is integrated with the structured data in a data warehouse based on the data key. Unstructured data can assume different forms of data, including recorded audio data, facial image data, and iris image data. At least one customer identifier is extracted from the unstructured data by data mining. A data key is subsequently created from the at least one customer identifier. Incomplete integration may include partial integration information or may not include any integration information.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.