Method and apparatus for network-based sales force management
US8296173B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 13, 2008 |
| Grant date | Oct 23, 2012 |
| Priority date | — |
| Expiry date | Mar 13, 2028 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0205
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A method and apparatus for network-based sales force automation are provided that meet objectives of increasing sales and marketing efficiency and efficiency of technical and customer support by providing multi-dimensional displays of transactional information to users. Transactional information of deals, contacts, accounts, and leads is provided over the Internet using a Web browser. The information of related transactions is electronically linked, and the transactional information is electronically searchable using custom profiles. The transactional information is accessed and shared among host organization members according to a hierarchy and predefined territories. A Radar Screen Opportunity Display (RSOD) may be selected on which deal objects are displayed that represent the stages in a sales pipeline of corresponding deals. New business information may be selected, wherein automatic notification is provided of new information and changed information relating to transactions, wherein the new business information comprises information on at least one monitored customer Web site. A communication capability is provided that comprises electronic mail, facsimile, telephones, and pa…
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.