Patent · US Active

Campaign manager

US8300799B2 · kind B2 · utility

5Cited by
1References
14Claims
0Family size

Assignee

Inventor

Key dates

Filing dateFeb 28, 2008
Grant dateOct 30, 2012
Priority date
Expiry dateJun 2, 2031

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q30/0277
  • WIPO fieldIT methods for management
  • WIPO sectorElectrical engineering

Abstract

A process identifies multiple campaign activation points associated with a voice-based menu hierarchy such that the voice-based menu hierarchy is accessed by multiple callers. The process continues by identifying a campaign associated with the voice-based menu hierarchy and determining a campaign value associated with the campaign. Additionally, the process determines an opt-in rate associated with the campaign and determines a likelihood that callers will reach each campaign activation point. A score associated with the campaign is then calculated for each campaign activation point.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.