Communication management features
US8301129B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 17, 2010 |
| Grant date | Oct 30, 2012 |
| Priority date | — |
| Expiry date | Jan 6, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W8/245
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method for answering a communication includes the steps of receiving an incoming communication sent by a sender and intended for a communication device of a recipient and answering the communication with an injected audio, video, text, and/or graphic message. The injected message indicates to the sender, in effect, that the recipient is presently unable to respond to the communication but is or will be made aware of the communication. The method further includes the step of providing a promise fulfillment feature that alerts the recipient to the communication and any promise to follow-up with the sender made in the injected message.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.