Interacting with user at ATM based on user preferences

US8301564B2 · kind B2 · utility

Assignee

• Bank of America Corporation · US

Inventors

• Felix Mon · Jacksonville, US
• Timothy James Mark · Berkeley, US
• Jason Michael Ackiss · Matthews, US
• Maile George · Concord, US
• Robert Fleetwood Armstrong · Charlotte, US

Key dates

• Filing date: Jan 28, 2010
• Grant date: Oct 30, 2012
• Expiry date: Oct 9, 2030

Classification

• Technology area (CPC G): Physics
• CPC primary: G07F19/20
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Embodiments of the present invention provide apparatuses, methods, and computer program products that allow for interaction with a user at an automated teller machine (ATM) based on pre-established user preferences. For example, an ATM is provided having: (1) a user interface configured to receive user identifying information from a user; and (2) a processing device operatively coupled to the user interface and configured to use the user identifying information to determine a pre-established user preference, wherein the processing device is further configured to use the user interface to interact with the user based at least partially on the pre-established user preference.