Automatic complaint registration for violations of telephonic communication regulations with call rejection
US8311204B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Oct 10, 2007 |
| Grant date | Nov 13, 2012 |
| Priority date | — |
| Expiry date | Sep 13, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/436
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
In an embodiment, call information is received indicating that a called party, responsive to receiving a call from a calling party, desires to record a complaint against the calling party relating to receipt of the call. A call complaint based on the call information is added to a complaint database. Call rejection information based on the call information is forwarded to a call rejection database configured to indicate blocking of further calls from the calling party to the called party. The complaint information may be forwarded to the complaint database through a number of different communications paths. In another embodiment, a request for a change in status of an identifier entry on a user call rejection list is received. The status of the identifier entry on the user call rejection list is changed based on a comparison of the current status of the identifier entry with the request. The identifier entry and corresponding status are sent to a gateway for call rejection treatment based on the identifier entry and status.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.