Alert distribution and management system and interface components
US8311869B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 15, 2007 |
| Grant date | Nov 13, 2012 |
| Priority date | — |
| Expiry date | May 21, 2029 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F2209/544
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A method for distributing product alerts among a plurality of facilities is provided. The method includes receiving alerts, processing the alerts into an alert repository, providing an interface to an external system, receiving, via the interface, a request from the external system for an alert related to a product at the facility, extracting the alert from the alert repository, and sending, via the interface, the alert to the external system. A system for managing product alert handling at a facility is also provided. The system includes an alert processor and an interface component. The alert processor maintains a database. The interface component receives a request from an external system for alert handling data, retrieves the alert handling data from the database, sends the data to the external system, receives an action based on the data from the external system, and implements the action to manage alert handling at the facility.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.