Method and apparatus for troubleshooting subscriber issues on a telecommunications network
US8320261B2 · kind B2 · utility
88Cited by
2References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jul 21, 2009 |
| Grant date | Nov 27, 2012 |
| Priority date | — |
| Expiry date | Jan 10, 2030 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L43/0847
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Methods, systems and computer readable media defining computer instructions for isolating subscriber and service issues on a service provider network methods by retrieving status information from active network elements of a service provider network, associating the status information with a subscriber session, call setup, or service, then displaying that information along with the KPI or SLAs associated with those active elements.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.